PUT api/modules/supportdesk/configurations/{id}

Request Information

URI Parameters

Name	Description	Type	Additional information
id		integer	Required

Body Parameters

UpdateSupportDeskConfigurationViewModel

Name	Type	Additional information
Description	string	None.
RelationDossierId	integer	None.
RelationEmailAttributeId	integer	None.
RelationSupportInstanceListId	integer	None.
RelationSupportInstanceListObjectAttributeId	integer	None.
SupportInstanceAmbiguousRelationStatus	string	None.
SupportInstanceAssignedToEntityAttributeId	integer	None.
SupportInstanceDescriptionAttributeId	integer	None.
SupportInstanceDossierId	integer	None.
SupportInstanceNewStatus	string	None.
SupportInstanceNoRelationFoundStatus	string	None.
SupportInstanceStatusEntityAttributeId	integer	None.
SupportInstanceSubjectAttributeId	integer	None.

Request Formats

application/json, text/json

Sample:

{
  "Description": "sample string 1",
  "RelationDossierId": 2,
  "RelationEmailAttributeId": 3,
  "RelationSupportInstanceListId": 4,
  "RelationSupportInstanceListObjectAttributeId": 5,
  "SupportInstanceAmbiguousRelationStatus": "sample string 6",
  "SupportInstanceAssignedToEntityAttributeId": 7,
  "SupportInstanceDescriptionAttributeId": 8,
  "SupportInstanceDossierId": 9,
  "SupportInstanceNewStatus": "sample string 10",
  "SupportInstanceNoRelationFoundStatus": "sample string 11",
  "SupportInstanceStatusEntityAttributeId": 12,
  "SupportInstanceSubjectAttributeId": 13
}

application/xml, text/xml

Sample:

<UpdateSupportDeskConfigurationViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Shared.Models.ViewModels">
  <Description>sample string 1</Description>
  <RelationDossierId>2</RelationDossierId>
  <RelationEmailAttributeId>3</RelationEmailAttributeId>
  <RelationSupportInstanceListId>4</RelationSupportInstanceListId>
  <RelationSupportInstanceListObjectAttributeId>5</RelationSupportInstanceListObjectAttributeId>
  <SupportInstanceAmbiguousRelationStatus>sample string 6</SupportInstanceAmbiguousRelationStatus>
  <SupportInstanceAssignedToEntityAttributeId>7</SupportInstanceAssignedToEntityAttributeId>
  <SupportInstanceDescriptionAttributeId>8</SupportInstanceDescriptionAttributeId>
  <SupportInstanceDossierId>9</SupportInstanceDossierId>
  <SupportInstanceNewStatus>sample string 10</SupportInstanceNewStatus>
  <SupportInstanceNoRelationFoundStatus>sample string 11</SupportInstanceNoRelationFoundStatus>
  <SupportInstanceStatusEntityAttributeId>12</SupportInstanceStatusEntityAttributeId>
  <SupportInstanceSubjectAttributeId>13</SupportInstanceSubjectAttributeId>
</UpdateSupportDeskConfigurationViewModel>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

ReadSupportDeskConfigurationViewModel

Name	Type	Additional information
Description	string	None.
Id	integer	None.
MailAccounts	Collection of ReadSupportDeskMailAccountViewModel	None.
MailTemplates	Collection of ReadSupportDeskMailTemplateViewModel	None.
RelationDossierId	integer	None.
RelationEmailAttributeId	integer	None.
RelationSupportInstanceListId	integer	None.
RelationSupportInstanceListObjectAttributeId	integer	None.
SupportInstanceAmbiguousRelationStatus	string	None.
SupportInstanceAssignedToAttributeId	integer	None.
SupportInstanceDescriptionAttributeId	integer	None.
SupportInstanceDossierId	integer	None.
SupportInstanceNewStatus	string	None.
SupportInstanceNoRelationFoundStatus	string	None.
SupportInstanceStatusAttributeId	integer	None.
SupportInstanceSubjectAttributeId	integer	None.

Response Formats

application/json, text/json

Sample:

{
  "Description": "sample string 1",
  "Id": 2,
  "MailAccounts": [
    {
      "ApiTypeId": 1,
      "Description": "sample string 1",
      "EmailAddress": "sample string 2",
      "Id": 3,
      "IsConfigured": true,
      "SharedMailBox": "sample string 5",
      "Signature": "sample string 6",
      "SupportDeskConfigurationId": 7
    },
    {
      "ApiTypeId": 1,
      "Description": "sample string 1",
      "EmailAddress": "sample string 2",
      "Id": 3,
      "IsConfigured": true,
      "SharedMailBox": "sample string 5",
      "Signature": "sample string 6",
      "SupportDeskConfigurationId": 7
    }
  ],
  "MailTemplates": [
    {
      "Description": "sample string 1",
      "Id": 2,
      "MailText": "sample string 3"
    },
    {
      "Description": "sample string 1",
      "Id": 2,
      "MailText": "sample string 3"
    }
  ],
  "RelationDossierId": 1,
  "RelationEmailAttributeId": 1,
  "RelationSupportInstanceListId": 1,
  "RelationSupportInstanceListObjectAttributeId": 1,
  "SupportInstanceAmbiguousRelationStatus": "sample string 3",
  "SupportInstanceAssignedToAttributeId": 1,
  "SupportInstanceDescriptionAttributeId": 1,
  "SupportInstanceDossierId": 1,
  "SupportInstanceNewStatus": "sample string 4",
  "SupportInstanceNoRelationFoundStatus": "sample string 5",
  "SupportInstanceStatusAttributeId": 1,
  "SupportInstanceSubjectAttributeId": 1
}

application/xml, text/xml

Sample:

<ReadSupportDeskConfigurationViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Shared.Models.ViewModels">
  <Description>sample string 1</Description>
  <Id>2</Id>
  <MailAccounts>
    <ReadSupportDeskMailAccountViewModel>
      <ApiTypeId>1</ApiTypeId>
      <Description>sample string 1</Description>
      <EmailAddress>sample string 2</EmailAddress>
      <Id>3</Id>
      <IsConfigured>true</IsConfigured>
      <SharedMailBox>sample string 5</SharedMailBox>
      <Signature>sample string 6</Signature>
      <SupportDeskConfigurationId>7</SupportDeskConfigurationId>
    </ReadSupportDeskMailAccountViewModel>
    <ReadSupportDeskMailAccountViewModel>
      <ApiTypeId>1</ApiTypeId>
      <Description>sample string 1</Description>
      <EmailAddress>sample string 2</EmailAddress>
      <Id>3</Id>
      <IsConfigured>true</IsConfigured>
      <SharedMailBox>sample string 5</SharedMailBox>
      <Signature>sample string 6</Signature>
      <SupportDeskConfigurationId>7</SupportDeskConfigurationId>
    </ReadSupportDeskMailAccountViewModel>
  </MailAccounts>
  <MailTemplates>
    <ReadSupportDeskMailTemplateViewModel>
      <Description>sample string 1</Description>
      <Id>2</Id>
      <MailText>sample string 3</MailText>
    </ReadSupportDeskMailTemplateViewModel>
    <ReadSupportDeskMailTemplateViewModel>
      <Description>sample string 1</Description>
      <Id>2</Id>
      <MailText>sample string 3</MailText>
    </ReadSupportDeskMailTemplateViewModel>
  </MailTemplates>
  <RelationDossierId>1</RelationDossierId>
  <RelationEmailAttributeId>1</RelationEmailAttributeId>
  <RelationSupportInstanceListId>1</RelationSupportInstanceListId>
  <RelationSupportInstanceListObjectAttributeId>1</RelationSupportInstanceListObjectAttributeId>
  <SupportInstanceAmbiguousRelationStatus>sample string 3</SupportInstanceAmbiguousRelationStatus>
  <SupportInstanceAssignedToAttributeId>1</SupportInstanceAssignedToAttributeId>
  <SupportInstanceDescriptionAttributeId>1</SupportInstanceDescriptionAttributeId>
  <SupportInstanceDossierId>1</SupportInstanceDossierId>
  <SupportInstanceNewStatus>sample string 4</SupportInstanceNewStatus>
  <SupportInstanceNoRelationFoundStatus>sample string 5</SupportInstanceNoRelationFoundStatus>
  <SupportInstanceStatusAttributeId>1</SupportInstanceStatusAttributeId>
  <SupportInstanceSubjectAttributeId>1</SupportInstanceSubjectAttributeId>
</ReadSupportDeskConfigurationViewModel>