PUT api/modules/supportdesk/configurations/{id}

Updates a specific SupportDeskConfiguration.



Request Information

URI Parameters

NameDescriptionTypeAdditional information
id

The id of the SupportDeskConfiguration to update.

integer

Required



Body Parameters

An object containing the values to update the SupportDeskConfiguration with.

UpdateSupportDeskConfigurationViewModel
NameDescriptionTypeAdditional information
Description

string

None.

RelationDossierId

integer

None.

RelationEmailAttributeId

integer

None.

RelationSupportInstanceListId

integer

None.

RelationSupportInstanceListObjectAttributeId

integer

None.

SupportInstanceNoRelationFoundStatus

string

None.

SupportInstanceAmbiguousRelationStatus

string

None.

SupportInstanceAssignedToEntityAttributeId

integer

None.

SupportInstanceDescriptionAttributeId

integer

None.

SupportInstanceDossierId

integer

None.

SupportInstanceNewStatus

string

None.

SupportInstanceStatusEntityAttributeId

integer

None.

SupportInstanceSubjectAttributeId

integer

None.

Request Formats

application/json, text/json

Sample:
{
  "Description": "sample string 1",
  "RelationDossierId": 2,
  "RelationEmailAttributeId": 3,
  "RelationSupportInstanceListId": 4,
  "RelationSupportInstanceListObjectAttributeId": 5,
  "SupportInstanceNoRelationFoundStatus": "sample string 6",
  "SupportInstanceAmbiguousRelationStatus": "sample string 7",
  "SupportInstanceAssignedToEntityAttributeId": 8,
  "SupportInstanceDescriptionAttributeId": 9,
  "SupportInstanceDossierId": 10,
  "SupportInstanceNewStatus": "sample string 11",
  "SupportInstanceStatusEntityAttributeId": 12,
  "SupportInstanceSubjectAttributeId": 13
}

application/xml, text/xml

Sample:
<UpdateSupportDeskConfigurationViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Models.ViewModels">
  <Description>sample string 1</Description>
  <RelationDossierId>2</RelationDossierId>
  <RelationEmailAttributeId>3</RelationEmailAttributeId>
  <RelationSupportInstanceListId>4</RelationSupportInstanceListId>
  <RelationSupportInstanceListObjectAttributeId>5</RelationSupportInstanceListObjectAttributeId>
  <SupportInstanceAmbiguousRelationStatus>sample string 7</SupportInstanceAmbiguousRelationStatus>
  <SupportInstanceAssignedToEntityAttributeId>8</SupportInstanceAssignedToEntityAttributeId>
  <SupportInstanceDescriptionAttributeId>9</SupportInstanceDescriptionAttributeId>
  <SupportInstanceDossierId>10</SupportInstanceDossierId>
  <SupportInstanceNewStatus>sample string 11</SupportInstanceNewStatus>
  <SupportInstanceNoRelationFoundStatus>sample string 6</SupportInstanceNoRelationFoundStatus>
  <SupportInstanceStatusEntityAttributeId>12</SupportInstanceStatusEntityAttributeId>
  <SupportInstanceSubjectAttributeId>13</SupportInstanceSubjectAttributeId>
</UpdateSupportDeskConfigurationViewModel>

application/x-www-form-urlencoded

Sample:

Sample not available.



Response Information

Resource Description

A ReadSupportDeskConfigurationViewModel, representing the updated SupportDeskConfiguration, if successful; an HTTP exception, otherwise.

ReadSupportDeskConfigurationViewModel

NameDescriptionTypeAdditional information
Description

string

None.

Id

integer

None.

MailAccounts

Collection of ReadSupportDeskMailAccountViewModel

None.

MailTemplates

Collection of ReadSupportDeskMailTemplateViewModel

None.

RelationDossierId

integer

None.

RelationEmailAttributeId

integer

None.

RelationSupportInstanceListId

integer

None.

RelationSupportInstanceListObjectAttributeId

integer

None.

SupportInstanceAmbiguousRelationStatus

string

None.

SupportInstanceAssignedToAttributeId

integer

None.

SupportInstanceDescriptionAttributeId

integer

None.

SupportInstanceDossierId

integer

None.

SupportInstanceNewStatus

string

None.

SupportInstanceNoRelationFoundStatus

string

None.

SupportInstanceStatusAttributeId

integer

None.

SupportInstanceSubjectAttributeId

integer

None.

Response Formats

application/json, text/json

Sample:
{
  "Description": "sample string 1",
  "Id": 2,
  "MailAccounts": [
    {
      "ApiTypeId": 1,
      "Description": "sample string 1",
      "EmailAddress": "sample string 2",
      "Id": 3,
      "IsConfigured": true,
      "SharedMailBox": "sample string 5",
      "Signature": "sample string 6",
      "SupportDeskConfigurationId": 7
    },
    {
      "ApiTypeId": 1,
      "Description": "sample string 1",
      "EmailAddress": "sample string 2",
      "Id": 3,
      "IsConfigured": true,
      "SharedMailBox": "sample string 5",
      "Signature": "sample string 6",
      "SupportDeskConfigurationId": 7
    }
  ],
  "MailTemplates": [
    {
      "Description": "sample string 1",
      "Id": 2,
      "MailText": "sample string 3"
    },
    {
      "Description": "sample string 1",
      "Id": 2,
      "MailText": "sample string 3"
    }
  ],
  "RelationDossierId": 1,
  "RelationEmailAttributeId": 1,
  "RelationSupportInstanceListId": 1,
  "RelationSupportInstanceListObjectAttributeId": 1,
  "SupportInstanceAmbiguousRelationStatus": "sample string 3",
  "SupportInstanceAssignedToAttributeId": 1,
  "SupportInstanceDescriptionAttributeId": 1,
  "SupportInstanceDossierId": 1,
  "SupportInstanceNewStatus": "sample string 4",
  "SupportInstanceNoRelationFoundStatus": "sample string 5",
  "SupportInstanceStatusAttributeId": 1,
  "SupportInstanceSubjectAttributeId": 1
}

application/xml, text/xml

Sample:
<ReadSupportDeskConfigurationViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Models.ViewModels">
  <Description>sample string 1</Description>
  <Id>2</Id>
  <MailAccounts>
    <ReadSupportDeskMailAccountViewModel>
      <ApiTypeId>1</ApiTypeId>
      <Description>sample string 1</Description>
      <EmailAddress>sample string 2</EmailAddress>
      <Id>3</Id>
      <IsConfigured>true</IsConfigured>
      <SharedMailBox>sample string 5</SharedMailBox>
      <Signature>sample string 6</Signature>
      <SupportDeskConfigurationId>7</SupportDeskConfigurationId>
    </ReadSupportDeskMailAccountViewModel>
    <ReadSupportDeskMailAccountViewModel>
      <ApiTypeId>1</ApiTypeId>
      <Description>sample string 1</Description>
      <EmailAddress>sample string 2</EmailAddress>
      <Id>3</Id>
      <IsConfigured>true</IsConfigured>
      <SharedMailBox>sample string 5</SharedMailBox>
      <Signature>sample string 6</Signature>
      <SupportDeskConfigurationId>7</SupportDeskConfigurationId>
    </ReadSupportDeskMailAccountViewModel>
  </MailAccounts>
  <MailTemplates>
    <ReadSupportDeskMailTemplateViewModel>
      <Description>sample string 1</Description>
      <Id>2</Id>
      <MailText>sample string 3</MailText>
    </ReadSupportDeskMailTemplateViewModel>
    <ReadSupportDeskMailTemplateViewModel>
      <Description>sample string 1</Description>
      <Id>2</Id>
      <MailText>sample string 3</MailText>
    </ReadSupportDeskMailTemplateViewModel>
  </MailTemplates>
  <RelationDossierId>1</RelationDossierId>
  <RelationEmailAttributeId>1</RelationEmailAttributeId>
  <RelationSupportInstanceListId>1</RelationSupportInstanceListId>
  <RelationSupportInstanceListObjectAttributeId>1</RelationSupportInstanceListObjectAttributeId>
  <SupportInstanceAmbiguousRelationStatus>sample string 3</SupportInstanceAmbiguousRelationStatus>
  <SupportInstanceAssignedToAttributeId>1</SupportInstanceAssignedToAttributeId>
  <SupportInstanceDescriptionAttributeId>1</SupportInstanceDescriptionAttributeId>
  <SupportInstanceDossierId>1</SupportInstanceDossierId>
  <SupportInstanceNewStatus>sample string 4</SupportInstanceNewStatus>
  <SupportInstanceNoRelationFoundStatus>sample string 5</SupportInstanceNoRelationFoundStatus>
  <SupportInstanceStatusAttributeId>1</SupportInstanceStatusAttributeId>
  <SupportInstanceSubjectAttributeId>1</SupportInstanceSubjectAttributeId>
</ReadSupportDeskConfigurationViewModel>