POST api/modules/supportdesk/configurations/empty

Adds a new empty SupportDeskConfiguration.



Request Information

URI Parameters

None.



Body Parameters

None.



Response Information

Resource Description

The added SupportDeskConfiguration represented as a ReadSupportDeskConfigurationViewModel.

ReadSupportDeskConfigurationViewModel

NameDescriptionTypeAdditional information
Description

string

None.

Id

integer

None.

MailAccounts

Collection of ReadSupportDeskMailAccountViewModel

None.

MailTemplates

Collection of ReadSupportDeskMailTemplateViewModel

None.

RelationDossierId

integer

None.

RelationEmailAttributeId

integer

None.

RelationSupportInstanceListId

integer

None.

RelationSupportInstanceListObjectAttributeId

integer

None.

SupportInstanceAmbiguousRelationStatus

string

None.

SupportInstanceAssignedToAttributeId

integer

None.

SupportInstanceDescriptionAttributeId

integer

None.

SupportInstanceDossierId

integer

None.

SupportInstanceNewStatus

string

None.

SupportInstanceNoRelationFoundStatus

string

None.

SupportInstanceStatusAttributeId

integer

None.

SupportInstanceSubjectAttributeId

integer

None.

Response Formats

application/json, text/json

Sample:
{
  "Description": "sample string 1",
  "Id": 2,
  "MailAccounts": [
    {
      "ApiTypeId": 1,
      "Description": "sample string 1",
      "EmailAddress": "sample string 2",
      "Id": 3,
      "IsConfigured": true,
      "SharedMailBox": "sample string 5",
      "Signature": "sample string 6",
      "SupportDeskConfigurationId": 7
    },
    {
      "ApiTypeId": 1,
      "Description": "sample string 1",
      "EmailAddress": "sample string 2",
      "Id": 3,
      "IsConfigured": true,
      "SharedMailBox": "sample string 5",
      "Signature": "sample string 6",
      "SupportDeskConfigurationId": 7
    }
  ],
  "MailTemplates": [
    {
      "Description": "sample string 1",
      "Id": 2,
      "MailText": "sample string 3"
    },
    {
      "Description": "sample string 1",
      "Id": 2,
      "MailText": "sample string 3"
    }
  ],
  "RelationDossierId": 1,
  "RelationEmailAttributeId": 1,
  "RelationSupportInstanceListId": 1,
  "RelationSupportInstanceListObjectAttributeId": 1,
  "SupportInstanceAmbiguousRelationStatus": "sample string 3",
  "SupportInstanceAssignedToAttributeId": 1,
  "SupportInstanceDescriptionAttributeId": 1,
  "SupportInstanceDossierId": 1,
  "SupportInstanceNewStatus": "sample string 4",
  "SupportInstanceNoRelationFoundStatus": "sample string 5",
  "SupportInstanceStatusAttributeId": 1,
  "SupportInstanceSubjectAttributeId": 1
}

application/xml, text/xml

Sample:
<ReadSupportDeskConfigurationViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Models.ViewModels">
  <Description>sample string 1</Description>
  <Id>2</Id>
  <MailAccounts>
    <ReadSupportDeskMailAccountViewModel>
      <ApiTypeId>1</ApiTypeId>
      <Description>sample string 1</Description>
      <EmailAddress>sample string 2</EmailAddress>
      <Id>3</Id>
      <IsConfigured>true</IsConfigured>
      <SharedMailBox>sample string 5</SharedMailBox>
      <Signature>sample string 6</Signature>
      <SupportDeskConfigurationId>7</SupportDeskConfigurationId>
    </ReadSupportDeskMailAccountViewModel>
    <ReadSupportDeskMailAccountViewModel>
      <ApiTypeId>1</ApiTypeId>
      <Description>sample string 1</Description>
      <EmailAddress>sample string 2</EmailAddress>
      <Id>3</Id>
      <IsConfigured>true</IsConfigured>
      <SharedMailBox>sample string 5</SharedMailBox>
      <Signature>sample string 6</Signature>
      <SupportDeskConfigurationId>7</SupportDeskConfigurationId>
    </ReadSupportDeskMailAccountViewModel>
  </MailAccounts>
  <MailTemplates>
    <ReadSupportDeskMailTemplateViewModel>
      <Description>sample string 1</Description>
      <Id>2</Id>
      <MailText>sample string 3</MailText>
    </ReadSupportDeskMailTemplateViewModel>
    <ReadSupportDeskMailTemplateViewModel>
      <Description>sample string 1</Description>
      <Id>2</Id>
      <MailText>sample string 3</MailText>
    </ReadSupportDeskMailTemplateViewModel>
  </MailTemplates>
  <RelationDossierId>1</RelationDossierId>
  <RelationEmailAttributeId>1</RelationEmailAttributeId>
  <RelationSupportInstanceListId>1</RelationSupportInstanceListId>
  <RelationSupportInstanceListObjectAttributeId>1</RelationSupportInstanceListObjectAttributeId>
  <SupportInstanceAmbiguousRelationStatus>sample string 3</SupportInstanceAmbiguousRelationStatus>
  <SupportInstanceAssignedToAttributeId>1</SupportInstanceAssignedToAttributeId>
  <SupportInstanceDescriptionAttributeId>1</SupportInstanceDescriptionAttributeId>
  <SupportInstanceDossierId>1</SupportInstanceDossierId>
  <SupportInstanceNewStatus>sample string 4</SupportInstanceNewStatus>
  <SupportInstanceNoRelationFoundStatus>sample string 5</SupportInstanceNoRelationFoundStatus>
  <SupportInstanceStatusAttributeId>1</SupportInstanceStatusAttributeId>
  <SupportInstanceSubjectAttributeId>1</SupportInstanceSubjectAttributeId>
</ReadSupportDeskConfigurationViewModel>