GET api/modules/supportdesk/conversations/{supportDeskConversationId}/concept

Gets the conceptual SupportDeskMessage related to a specific SupportDeskConversation.



Request Information

URI Parameters

NameDescriptionTypeAdditional information
supportDeskConversationId

The id of the conversation whose conceptual SupportDeskMessage to get.

integer

Required



Body Parameters

None.



Response Information

Resource Description

A ReadSupportDeskMessageViewModel representing the conceptual SupportDeskMessage related to the specified SupportDeskConversation, if it exists; null, otherwise.

ReadSupportDeskMessageViewModel

NameDescriptionTypeAdditional information
AddressingLine

string

None.

Attachments

Collection of ReadSupportDeskMessageAttachmentViewModel

None.

Bcc

string

None.

Cc

string

None.

DateTime

decimal number

None.

From

string

None.

Id

integer

None.

IsConcept

boolean

None.

IsReceived

boolean

None.

Message

string

None.

To

string

None.

Response Formats

application/json, text/json

Sample:
{
  "AddressingLine": "sample string 1",
  "Attachments": [
    {
      "FileName": "sample string 1",
      "IconClassName": "sample string 2",
      "Id": 3
    },
    {
      "FileName": "sample string 1",
      "IconClassName": "sample string 2",
      "Id": 3
    }
  ],
  "Bcc": "sample string 2",
  "Cc": "sample string 3",
  "DateTime": 4.1,
  "From": "sample string 5",
  "Id": 6,
  "IsConcept": true,
  "IsReceived": true,
  "Message": "sample string 9",
  "To": "sample string 10"
}

application/xml, text/xml

Sample:
<ReadSupportDeskMessageViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Shared.Models.ViewModels">
  <AddressingLine>sample string 1</AddressingLine>
  <Attachments>
    <ReadSupportDeskMessageAttachmentViewModel>
      <FileName>sample string 1</FileName>
      <IconClassName>sample string 2</IconClassName>
      <Id>3</Id>
    </ReadSupportDeskMessageAttachmentViewModel>
    <ReadSupportDeskMessageAttachmentViewModel>
      <FileName>sample string 1</FileName>
      <IconClassName>sample string 2</IconClassName>
      <Id>3</Id>
    </ReadSupportDeskMessageAttachmentViewModel>
  </Attachments>
  <Bcc>sample string 2</Bcc>
  <Cc>sample string 3</Cc>
  <DateTime>4.1</DateTime>
  <From>sample string 5</From>
  <Id>6</Id>
  <IsConcept>true</IsConcept>
  <IsReceived>true</IsReceived>
  <Message>sample string 9</Message>
  <To>sample string 10</To>
</ReadSupportDeskMessageViewModel>