GET api/modules/supportdesk/conversations/notifications?pageIndex={pageIndex}&pageSize={pageSize}&filter={filter}&since={since}&until={until}&content={content}&sortColumn={sortColumn}&sortDirection={sortDirection}&supportDeskConfigurationId={supportDeskConfigurationId}

Request Information

URI Parameters

Name	Type	Additional information
pageIndex	integer	Required
pageSize	integer	Required
filter	SupportDeskConversationsWidgetFilter	Required
since	decimal number	None.
until	decimal number	None.
content	string	None.
sortColumn	SupportDeskConversationsWidgetSortColumn	Default value is AwaitingReplySince
sortDirection	SortOrder	Default value is Ascending
supportDeskConfigurationId	integer	None.

Body Parameters

None.

Response Information

Resource Description

ReadSupportDeskConversationsNotificationsViewModel

Name	Type	Additional information
Notifications	Collection of ReadSupportDeskConversationNotificationViewModel	None.
NumberOfUnsettledConversationsRelatedToMe	integer	None.
NumberOfUnsettledConversationsRelatedToNoone	integer	None.
NumberOfUnsettledConversationsRelatedToOrganization	integer	None.

Response Formats

application/json, text/json

Sample:

{
  "Notifications": [
    {
      "AwaitingReplySince": 1.1,
      "Id": 2,
      "Subject": "sample string 3",
      "TicketEntityInstanceId": 4,
      "UnreadMessages": "sample string 5"
    },
    {
      "AwaitingReplySince": 1.1,
      "Id": 2,
      "Subject": "sample string 3",
      "TicketEntityInstanceId": 4,
      "UnreadMessages": "sample string 5"
    }
  ],
  "NumberOfUnsettledConversationsRelatedToMe": 1,
  "NumberOfUnsettledConversationsRelatedToNoone": 2,
  "NumberOfUnsettledConversationsRelatedToOrganization": 3
}

application/xml, text/xml

Sample:

<ReadSupportDeskConversationsNotificationsViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Shared.Models.ViewModels">
  <Notifications>
    <ReadSupportDeskConversationNotificationViewModel>
      <AwaitingReplySince>1.1</AwaitingReplySince>
      <Id>2</Id>
      <Subject>sample string 3</Subject>
      <TicketEntityInstanceId>4</TicketEntityInstanceId>
      <UnreadMessages>sample string 5</UnreadMessages>
    </ReadSupportDeskConversationNotificationViewModel>
    <ReadSupportDeskConversationNotificationViewModel>
      <AwaitingReplySince>1.1</AwaitingReplySince>
      <Id>2</Id>
      <Subject>sample string 3</Subject>
      <TicketEntityInstanceId>4</TicketEntityInstanceId>
      <UnreadMessages>sample string 5</UnreadMessages>
    </ReadSupportDeskConversationNotificationViewModel>
  </Notifications>
  <NumberOfUnsettledConversationsRelatedToMe>1</NumberOfUnsettledConversationsRelatedToMe>
  <NumberOfUnsettledConversationsRelatedToNoone>2</NumberOfUnsettledConversationsRelatedToNoone>
  <NumberOfUnsettledConversationsRelatedToOrganization>3</NumberOfUnsettledConversationsRelatedToOrganization>
</ReadSupportDeskConversationsNotificationsViewModel>