GET api/modules/supportdesk/conversations/notifications?pageIndex={pageIndex}&pageSize={pageSize}&filter={filter}&since={since}&until={until}&content={content}&sortColumn={sortColumn}&sortDirection={sortDirection}



Request Information

URI Parameters

NameDescriptionTypeAdditional information
pageIndex

integer

Required

pageSize

integer

Required

filter

SupportDeskConversationsWidgetFilter

Required

since

decimal number

None.

until

decimal number

None.

content

string

None.

sortColumn

SupportDeskConversationsWidgetSortColumn

Default value is AwaitingReplySince

sortDirection

SortOrder

Default value is Ascending



Body Parameters

None.



Response Information

Resource Description

ReadSupportDeskConversationsNotificationsViewModel

NameDescriptionTypeAdditional information
Notifications

Collection of ReadSupportDeskConversationNotificationViewModel

None.

NumberOfUnsettledConversationsRelatedToOrganization

integer

None.

NumberOfUnsettledConversationsRelatedToMe

integer

None.

NumberOfUnsettledConversationsRelatedToNoone

integer

None.

Response Formats

application/json, text/json

Sample:
{
  "Notifications": [
    {
      "AwaitingReplySince": 1.1,
      "Id": 2,
      "Subject": "sample string 3",
      "TicketEntityInstanceId": 4,
      "UnreadMessages": "sample string 5"
    },
    {
      "AwaitingReplySince": 1.1,
      "Id": 2,
      "Subject": "sample string 3",
      "TicketEntityInstanceId": 4,
      "UnreadMessages": "sample string 5"
    }
  ],
  "NumberOfUnsettledConversationsRelatedToOrganization": 1,
  "NumberOfUnsettledConversationsRelatedToMe": 2,
  "NumberOfUnsettledConversationsRelatedToNoone": 3
}

application/xml, text/xml

Sample:
<ReadSupportDeskConversationsNotificationsViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Models.ViewModels">
  <Notifications>
    <ReadSupportDeskConversationNotificationViewModel>
      <AwaitingReplySince>1.1</AwaitingReplySince>
      <Id>2</Id>
      <Subject>sample string 3</Subject>
      <TicketEntityInstanceId>4</TicketEntityInstanceId>
      <UnreadMessages>sample string 5</UnreadMessages>
    </ReadSupportDeskConversationNotificationViewModel>
    <ReadSupportDeskConversationNotificationViewModel>
      <AwaitingReplySince>1.1</AwaitingReplySince>
      <Id>2</Id>
      <Subject>sample string 3</Subject>
      <TicketEntityInstanceId>4</TicketEntityInstanceId>
      <UnreadMessages>sample string 5</UnreadMessages>
    </ReadSupportDeskConversationNotificationViewModel>
  </Notifications>
  <NumberOfUnsettledConversationsRelatedToMe>2</NumberOfUnsettledConversationsRelatedToMe>
  <NumberOfUnsettledConversationsRelatedToNoone>3</NumberOfUnsettledConversationsRelatedToNoone>
  <NumberOfUnsettledConversationsRelatedToOrganization>1</NumberOfUnsettledConversationsRelatedToOrganization>
</ReadSupportDeskConversationsNotificationsViewModel>