GET api/modules/supportdesk/conversations/handled?pageIndex={pageIndex}&pageSize={pageSize}&since={since}&until={until}&handledBy[0]={handledBy[0]}&handledBy[1]={handledBy[1]}&content={content}&sortColumn={sortColumn}&sortDirection={sortDirection}

Request Information

URI Parameters

Name	Type	Additional information
pageIndex	integer	Required
pageSize	integer	Required
since	decimal number	None.
until	decimal number	None.
by	Collection of globally unique identifier	None.
content	string	None.
sortColumn	SupportDeskConversationWidgetHistorySortColumn	Default value is HandledSince
sortDirection	SortOrder	Default value is Descending

Body Parameters

None.

Response Information

Resource Description

Collection of ReadHandledSupportDeskConversationViewModel

Name	Type	Additional information
HandledBy	globally unique identifier	None.
HandledOn	decimal number	None.
Id	integer	None.
Subject	string	None.
TicketEntityInstanceId	integer	None.

Response Formats

application/json, text/json

Sample:

[
  {
    "HandledBy": "f8470e4f-36fb-413a-97e6-05b8a0586b37",
    "HandledOn": 1.1,
    "Id": 2,
    "Subject": "sample string 3",
    "TicketEntityInstanceId": 4
  },
  {
    "HandledBy": "f8470e4f-36fb-413a-97e6-05b8a0586b37",
    "HandledOn": 1.1,
    "Id": 2,
    "Subject": "sample string 3",
    "TicketEntityInstanceId": 4
  }
]

application/xml, text/xml

Sample:

<ArrayOfReadHandledSupportDeskConversationViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Shared.Models.ViewModels">
  <ReadHandledSupportDeskConversationViewModel>
    <HandledBy>f8470e4f-36fb-413a-97e6-05b8a0586b37</HandledBy>
    <HandledOn>1.1</HandledOn>
    <Id>2</Id>
    <Subject>sample string 3</Subject>
    <TicketEntityInstanceId>4</TicketEntityInstanceId>
  </ReadHandledSupportDeskConversationViewModel>
  <ReadHandledSupportDeskConversationViewModel>
    <HandledBy>f8470e4f-36fb-413a-97e6-05b8a0586b37</HandledBy>
    <HandledOn>1.1</HandledOn>
    <Id>2</Id>
    <Subject>sample string 3</Subject>
    <TicketEntityInstanceId>4</TicketEntityInstanceId>
  </ReadHandledSupportDeskConversationViewModel>
</ArrayOfReadHandledSupportDeskConversationViewModel>