GET api/modules/supportdesk/conversations/handled?pageIndex={pageIndex}&pageSize={pageSize}&since={since}&until={until}&handledBy[0]={handledBy[0]}&handledBy[1]={handledBy[1]}&content={content}&sortColumn={sortColumn}&sortDirection={sortDirection}



Request Information

URI Parameters

NameDescriptionTypeAdditional information
pageIndex

integer

Required

pageSize

integer

Required

since

decimal number

None.

until

decimal number

None.

by

Collection of globally unique identifier

None.

content

string

None.

sortColumn

SupportDeskConversationWidgetHistorySortColumn

Default value is HandledSince

sortDirection

SortOrder

Default value is Descending



Body Parameters

None.



Response Information

Resource Description

Collection of ReadHandledSupportDeskConversationViewModel

NameDescriptionTypeAdditional information
HandledBy

globally unique identifier

None.

HandledOn

decimal number

None.

Id

integer

None.

Subject

string

None.

TicketEntityInstanceId

integer

None.

Response Formats

application/json, text/json

Sample:
[
  {
    "HandledBy": "55b3604f-a749-4b85-a993-468d67293972",
    "HandledOn": 1.1,
    "Id": 2,
    "Subject": "sample string 3",
    "TicketEntityInstanceId": 4
  },
  {
    "HandledBy": "55b3604f-a749-4b85-a993-468d67293972",
    "HandledOn": 1.1,
    "Id": 2,
    "Subject": "sample string 3",
    "TicketEntityInstanceId": 4
  }
]

application/xml, text/xml

Sample:
<ArrayOfReadHandledSupportDeskConversationViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/VobeSoft.Models.ViewModels">
  <ReadHandledSupportDeskConversationViewModel>
    <HandledBy>55b3604f-a749-4b85-a993-468d67293972</HandledBy>
    <HandledOn>1.1</HandledOn>
    <Id>2</Id>
    <Subject>sample string 3</Subject>
    <TicketEntityInstanceId>4</TicketEntityInstanceId>
  </ReadHandledSupportDeskConversationViewModel>
  <ReadHandledSupportDeskConversationViewModel>
    <HandledBy>55b3604f-a749-4b85-a993-468d67293972</HandledBy>
    <HandledOn>1.1</HandledOn>
    <Id>2</Id>
    <Subject>sample string 3</Subject>
    <TicketEntityInstanceId>4</TicketEntityInstanceId>
  </ReadHandledSupportDeskConversationViewModel>
</ArrayOfReadHandledSupportDeskConversationViewModel>